Bovino Consulting Group - Employee Opinion Surveys

Bovino Employee Opinion Surveys

A Powerful Tool for Improvement . . . Identify & Correct

Optimize your new or existing productivity and quality processes by taking steps to identify and correct the "soft" barriers to improvement . . . trust, confidence, communication, etc.

Bovino Consulting Group's Employee Opinion Survey (EOS) process is a tool that will help identify strengths, areas for improvement, and open communication among all employees. Employees then help solve problems and implement positive changes within their work groups and throughout the organization.

Why Conduct an EOS

The traditional role of management has been to "fix the problem." Our clients have found that employees not only have questions, but they have answers as well. Approximately 85% of problems raised during feedback sessions are solved by the work groups themselves.

The process also begins to focus employees on common organizational goals. As problems and issues are identified, employees weigh solutions in relationship to the impact on the organization's overall goals.

Avoid lawsuits, turnover, and labor issues by asking for your employees' opinions first.

What the EOS Can Do for Your Company?

The Bovino Consulting Group's EOS and follow-up Feedback Meetings are designed to:

Make your company an even better place to work;

Identify organization-wide strengths and "build" upon them;

Improve productivity, quality, and customer service;

Objectively, and anonymously, solicit employees' opinions about the company, its policies, and its management/supervision;

Identify organization-wide issues and concerns and solicit employees' ideas for corrective action;

Provide opportunities for employees to honestly express themselves by responding to "open-ended," narrative questions;

Provide objective data from which supervisors and employees may develop a meaningful dialogue to improve the organization;

Establish benchmark data to evaluate future improvements; and

Solicit employees involvement in the process of change.

Feedback Meetings . . . The Real Key to Improvement

Administering the survey is merely the first step in an ongoing process. The survey is a means to an end, and not an end in itself.

The EOS Feedback Meetings are vital links to the continuous, systematic, measurable improvement process. The goals of the meetings are to:

Identify what is good to excellent, and why (so you can build upon those strengths);
Identify what is just okay or not okay, and why (so you can solicit employees' ideas to make it better); and
Develop recommended action plans for problem or issue resolution.

Give employees "ownership" in the process of problem identification and resolution.

What Makes Us Different from Other Survey Vendors

Bovino Consulting Group is not just a "report generator." Our process is designed to help proactive organizations focus on the issues and not on the administrative "chores" of conducting a survey.

We offer a full range of EOS services that our clients may tailor to meet their specific needs:

Facilitation and leadership support and commitment
Survey design and development
Employee communication
Survey administration, data calculation, and analysis
Reports to management and all employees
Skills training for employees who will be conducting EOS Feedback Meetings
Follow-up

We provide the process so your organization can focus resources on employee involvement, EOS Feedback Meetings, and action.

Bovino Consulting Group
GUARANTEES A 3-WEEK TURNAROUND
from survey administration to reporting to management

1250 Ironwood Drive, Ste. #334 | Coeur d'Alene, Idaho 83814
Phone: (208) 765-3344 | Fax: (208) 664-6237
E-mail: bcg@bovino-consulting.com